Buyer Terms

These Buyer Terms apply when you purchase products or services on Jimvio. They work together with the Terms of Service and Refunds & Disputes policy.

• —You must provide accurate shipping and billing information for physical orders.
• —Payment is processed through Jimvio’s supported payment methods at checkout.
• —Order confirmations and transactional notices are sent to your account email.
• —Jimvio may cancel orders that appear fraudulent or that violate platform policies.

Buyer refund windows depend on product type. The following windows are published in Jimvio’s Refund & Payout Policy:

In the event of a buyer chargeback, Jimvio will temporarily hold associated seller earnings pending resolution. Sellers may submit evidence to dispute chargebacks through the dashboard. Excessive chargebacks (above 1% of monthly volume) may result in account review.

• —Terms of Service — account eligibility and prohibited conduct.
• —Prohibited Products & Services — items that may not be purchased or fulfilled.
• —Privacy Policy — how order and payment-related data is handled.