How do I resolve audio or video issues?
Updated 2026-10-10
Most audio and video issues are device permissions, the wrong input, or a weak connection.
What to do
- Reload and allow the camera and microphone.
- Pick the correct devices in the live controls.
- Close other apps that are using the camera.
- Rejoin the session.
Eligibility
Jimvio cannot change hardware. Screen share can be black if the wrong window is chosen.
If something goes wrong
- A muted operating-system input looks like a Jimvio bug.
- VPN or blocked UDP can prevent the live connection.
If the room never becomes live, use the stream-fails article and include the browser name.
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