Digital Products
Digital listings, delivery after payment, courses, and recurring access.
- What digital products can I sell?
You can sell digital listings such as online courses, templates, guides, and other items in the digital catalog. A product can be one-time access or recurring access when you set it up that way.
- How do I create a digital product?
Create a product in the seller tools, mark it as digital, set the price, and add the file or access details buyers should receive.
- How do I upload digital files?
Upload the buyer file in the digital product form, or provide an access URL the form accepts.
- How do I set a price?
Set the price and currency on the digital product. Recurring products also use the billing period you configure.
- How does digital product delivery work?
After a successful payment, Jimvio grants the buyer access to that digital product. If the product is recurring, access follows the billing period and can end when it expires.
- How do customers access purchases?
Customers open the digital purchase from the account they used to pay, after the payment succeeds.
- What should I do if a download fails?
Confirm the order is paid, then retry the download from the purchase while signed in to the buying account.
- How do I update a digital product?
Edit the digital product in seller tools and replace the file or URL, then save.
- How do I manage digital product sales?
Digital sales appear with your other products and orders in the seller tools, including sale counts on each listing.
- How do refunds work for digital purchases?
A digital refund exists only when the order or payment shows it. Access may already have been granted.
- How do I protect my intellectual property?
Sell files you have rights to, and report copies that use your work without permission.
- How do I sell educational content?
Sell a course or guide as a digital product, or host a course inside a community for members.
- Are subscriptions supported?
Recurring access is supported when the product’s pricing type is recurring and you set a billing period. Access can end when the subscription expires.
- What file types and size limits apply?
The digital product form accepts the file types and sizes it is configured to accept. A rejection message on that form is the limit that applies.