Technical Support

What should I do if my dashboard is blank?

Updated 2026-10-10

Reload, confirm you are signed in, and open the specific tool from the navigation if the home dashboard is empty.

What to do

  1. Refresh once.
  2. Sign in again if the session expired.
  3. Open Orders, Wallet, Seller products, or UGC directly.
  4. Disable extensions that block scripts.

Eligibility

An empty dashboard can also mean there is no data yet. That is different from an error banner.

If something goes wrong

  • A blank wallet should be checked against Transactions before you assume balances were deleted.
  • Another account’s data will not appear.

Ticket the page if an error is visible or the navigation itself is gone.

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