Are subscriptions supported?
Updated 2026-10-10
Recurring access is supported when the product’s pricing type is recurring and you set a billing period. Access can end when the subscription expires.
What to do
- Edit the digital product.
- Choose recurring pricing if the form offers it.
- Set the billing period and price.
- Buyers renew access for that period.
Eligibility
A one-time product is not a subscription. Community memberships are a separate paid-community price. Wallet subscriptions pages exist for subscription records the wallet shows, not for every listing.
If something goes wrong
- If the form has no recurring choice, do not describe the product as a subscription.
- Expiry is the recorded period, not a guess.
Buyers who lose access should check the order and whether the period expired.
Was this article helpful?