What happens if a supplier runs out of stock?
Updated 2026-10-10
When supplier stock is zero, the listing can stop being purchasable or the supplier can fail an order already placed.
What to do
- Check synced stock.
- Unpublish the listing if you do not want new orders.
- For an existing order, read the supplier status and tell support if it failed.
Eligibility
You cannot promise a restock date. The next sync shows the supplier quantity Jimvio stored.
If something goes wrong
- Do not take a new buyer payment for an item the supplier shows as unavailable.
- Manual stock increases on a synced product are overwritten or rejected.
See supplier cannot fulfill for orders already paid.
Was this article helpful?