How do I report a product or seller concern?
Updated 2026-10-10
Report a misleading listing, unsafe product, or seller problem with a support ticket and the product or order reference.
What to do
- Copy the product link or order reference.
- Create a ticket under Marketplace and describe the concern.
- Include what you expected from the listing and what you received or saw.
Eligibility
Reports are reviewed. Filing one does not hide the listing immediately or refund an order by itself.
If something goes wrong
- Do not include another person’s personal data beyond the public store name.
- For a damaged delivery, also see the damaged-item article.
You can track the report from My Tickets after you submit it while signed in.
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