Dropshipping

How do I track shipments?

Updated 2026-10-10

Track a dropshipping order from the Jimvio order when a tracking number has been stored.

What to do

1. Open the order as the seller in Commerce or as the buyer in Orders.
2. Copy the tracking number if present.
3. Use the carrier named there. If none is named, Jimvio does not have a carrier update to add.

Eligibility

Tracking is unavailable until the supplier or fulfillment step provides it. There is no separate guaranteed tracking portal.

If something goes wrong

• No number yet means it has not been stored.
• A supplier dashboard you do not have access to is not required for the buyer.

Report a mismatch with both the Jimvio order reference and the tracking number.