Orders & Shipping

How do I view order status?

Updated 2026-10-10

Order status is on the order page after you sign in.

What to do

  1. Open Orders.
  2. Select the purchase.
  3. Read the status and any shipment note stored there.

Eligibility

Buyers see their orders. Sellers see orders for their listings in seller or commerce tools.

If something goes wrong

  • An empty list means that account has no matching paid order.
  • Storefront account orders are under that store’s account area when you bought on a seller storefront.

Use tracking information only when the order shows it.

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